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One of the most effective strategies for sales recovery is using an abandoned cart text message automation. This method serves as a reminder to the customer that they haven’t completed their purchase. The message used is one you design through creating a new “ Abandoned cart automation ”. The steps are as follows:
1. Adding new automation:
Through your seller page on our website SNotifer, go to “ 🔁Automation” and click on “Create Automation”. Thereafter we will direct you to the following page:
2. Selecting “Abandoned checkout” as the trigger:
After choosing the name of your automation, click on “Triggers” and select “Abandoned checkout”.
3. Setting your delay time:
Set your delay time accordingly. In this step, you decide the time delay before sending the automated message to the customer. We recommend creating three automations one in 1 day, another in 6 hours, and a third after 30 minutes respectively.
4. Writing your message:
Using the available variables, craft the Abandoned cart message to your liking prompting the customer to complete their purchase. Here’s an example for reference:
5. Complete the process:
Save the automation you have created. Then we will direct you to the automation page. Your automation, having just been made is a “draft“. Click on the corresponding arrow under “Actions“, then publish it as follows:
Review status
After publishing the automation, it will stay in the “review” state for anywhere from 5 min to 24 h before it gets published.